As a large contractor with clients all over the United States, Canco turned to Xpedeus to revitalize their communication infrastructure and strategy. Since then, Canco has worked with the Buccaneers, Armature Works, Raytheon, and dozens of other world-class projects - all on the robust backbone of Cloud 9 Voice.
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Customer
Spotlight
Voice you can count on
Featuring 99.999% uptime with SD-WAN backed by our SLA
As Contractors, we know the importance of having the right tool for the job. With Cloud 9 Voice as our backbone, we're grateful to say we have the Swiss Army knife of communications.
Canco General Contractors
PROVEN TRACK RECORD
ALL-INCLUSIVE, NO ADD ON PRICING
Tired of being being nickel and dimed to death?
Call Center Suite
Featuring skills based routing, intelligent wait announcements like average hold time and place in line, call back, call monitoring, coach whispering, and more.
True Auto Attendant
From free Voice Menu Narration to elaborate call flow designs that save you time and money, our engineers handle it all - so that you don't have to.
Analytics Package
Manage your customer's experience through intelligent reports that help you adjust hold times, keep staff accountable, and plan better call flows.
WFA 2.0
With Hot Desking, our smartphone app, and no charges for home phones on the same extension, Cloud 9 Voice is designed to work anywhere.
Business Texting
90% of business texts get read within 3 minutes. Reach your customers with comprehensive messaging tools that help take the weight off your calls.
Call Recording
Monitor your customer experience with seamless integration between Cloud 9 analytics and call recording to encourage better conversations.
INTEGRATIONS
Cloud 9 Voice integrates with dozens of software systems including:
Salesforce
Click to call and integrate your customer base directly from Salesforce to Cloud 9 Voice.
Microsoft Teams
Teams integrates with Cloud 9 Voice for seamless communication between staff.
ZOHO CRM
Click to call and integrate your customer base directly from Zoho to Cloud 9 Voice.
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