​From free voice narration to intelligent wait announcements, we develop elaborate call flows that make your business more efficient. Let us do what we do best so you can stay focused on what you do best.
Mention this page when you contact us for a free upgrade to the all-inclusive package.
Auto
Attendant
2.0
Voice you can count on
Featuring 99.999% uptime with SD-WAN backed by our SLA
PROVEN TRACK RECORD
ALL-INCLUSIVE, NO ADD ON PRICING
Tired of being being nickel and dimed to death?
Call Center Suite
Featuring skills based routing, intelligent wait announcements like average hold time and place in line, call back, call monitoring, coach whispering, and more.
True Auto Attendant
From free Voice Menu Narration to elaborate call flow designs that save you time and money, our engineers handle it all - so that you don't have to.
Analytics Package
Manage your customer's experience through intelligent reports that help you adjust hold times, keep staff accountable, and plan better call flows.
WFA 2.0
With Hot Desking, our smartphone app, and no charges for home phones on the same extension, Cloud 9 Voice is designed to work anywhere.
Business Texting
90% of business texts get read within 3 minutes. Reach your customers with comprehensive messaging tools that help take the weight off your calls.
Call Recording
Monitor your customer experience with seamless integration between Cloud 9 analytics and call recording to encourage better conversations.
INTEGRATIONS
Cloud 9 Voice integrates with dozens of software systems including:
Salesforce
Click to call and integrate your customer base directly from Salesforce to Cloud 9 Voice.
Microsoft Teams
Teams integrates with Cloud 9 Voice for seamless communication between staff.
ZOHO CRM
Click to call and integrate your customer base directly from Zoho to Cloud 9 Voice.
READY TO LEARN MORE?
© 2021 by Xpedeus
813-774-4800