Manufacturing is a Competitive Industry
With the economy being so challenging, overseas competition on the rise and margins remaining thin, manufacturers need every advantage they can get. Xpedeus understands that you need a smooth running system to ensure the best communications and customer satisfaction by decreasing costs and ensuring increased productivity. Our platform provides:
- Seamless connectivity of all offices, plants and remote staff
- Painless two-way scalability with no disruption periods
- Intelligent scheduling that automatically routes callers to the right destination
- Call monitoring and recording to ensure accurate orders and excellent training
- Incredible funnctionaity with built in conferencing, public address and mobility
- Complete redundancy with built in disaster avoidance
Explore How Xpedeus Products
and Services Can Improve How
Your Company Operates
Ensure complete redundancy and 99.999% reliability for all communications.
Optional two way quality of service on all calls
Unified Communications for managers and staff
Lower your total costs of operation with no CAPEX
World Class Features for Manufacturing Facilities
Everything you need, and nothing you don’t, to craft the best voice communication system possible.
How a Cloud 9 Solution Benefits your Manufacturing Operation
Manufacturers often need multiple locations to run different aspects of their operations: plants, offices, storage facilities, and more. Cloud 9 connects them like never before.
The more manufacturers are able to reduce costs, the more they are able to increase profits. Xpedeus has designed our entire solution to keep costs as low as possible.
Cloud 9 allows manufacturers to communicate more efficiently than ever before with solutions for voice, fax, SMS, IM, conferencing, and more. We enhance competitiveness.
We have a very specialized manufacturing operation with headquarters in Lakeland, a branch office in Jacksonville and several remote workers across the state of Florida. We needed to replace a Nortel BCM that was getting impossible to service while trying to find an affordable alternative to bonded T-1 MPLS service. We decided to go with Xpedeus because we got everything we needed (Call Center, Networking, Mobility, Presence Management, Unified Messaging, Redundancy, an Effective Disaster Avoidance Plan, etc.) for about 35% less that what we were paying. And the best part is that they provided a white glove deployment because they are local.
Improve the Quality of Your Communications
We get that your communication system is the life blood of your organization. With a hosted voice solution in your manufacturing business, your bottom line will reap the benefits.
- PHONE SYSTEM UPTIME 99.999% 99.999%
- INCREASE IN STAFF PRODUCTIVITY 70% 70%
- DECREASE IN HOLD TIMES 30% 30%
- INCREASE IN CUSTOMER SATISFACTION 75% 75%
- OVERALL COST REDUCTION 35% 35%